Confederation Centre of the Arts

Internal Job Posting

Shift Supervisor
Box Office
(may be more than one positon)

Duration of Position:

June 15, 2007 – September 30, 2007
(with part-time hours throughout the year)

This position will involve part-time to possibly full-time supervisory duties to cover shifts throughout the 2007 Festival Season as well as part-time shifts throughout the fall, winter and spring.

Wage: As per IATSE Local 906B Collective Agreement

Reports to: Box Office Manager

Position Summary:

Responsibilities will include, but are not limited to:

· Human Resources: Assist in the training, scheduling and supervision of Box Office Staff and evaluating performance

· Customer Relations: Handle customer concerns/complaints in a fair and empathetic manner

· Cash: Responsible and accountable for all Box Office revenues during shift

· Sales: Service and sell to patrons and maintain database and tracking reports

Qualifications:

· Previous Box Office Representative experience

· Excellent interpersonal, sales and communications skills

· Self-motivated and highly organized

· Excellent judgment and decision making skills

Please apply in writing to Darcy Campbell by Friday, March 9, 2007